The Law Bazaar

If you are looking for a lawyer, there is a new option available now. This is the Law Bazaar (reported by the Guardian here). Set up by solicitor Costas Andrea, fed up with the huge sums made by claims companies just for referring work to solicitors, this allows clients and lawyers to make contact direct.

Lawyers and clients (from any country - it is an international site) can both register on the site free of charge. Both appear as anonymous, although lawyers are rated on the basis of client feedback. Clients can load up details of their case and then lawyers and client can discuss the case before the client chooses a firm to act. At that stage the lawyer pays a modest fee to the site (£50 or £150 for PI cases).

As it is free of charge, all lawyers should register. There is nothing to lose and they may gain some lucrative work.

Susskind - the end of lawyers?

I have just listened to an interesting webcast of an interview of Richard Susskind here. Susskind is promoting his new book, The End of Lawyers?: Rethinking the nature of legal services, having written several groundbreaking books on the use of IT and technology in the internet in the past.

Susskind covers quite a wide range of legal IT related topics in the interview, but it is some of the comments at the end which are most worrying (for lawyers). Both he and his interviewer make the point that lawyers are not (on the whole) natural innovators and tend to be resistant to new developments, particularly if they are making a good income as they are.

However he believes (and I have to say that I agree with him) that technology and the internet will have huge implications for the profession, and it is worrying that the Law Society and the government are planning new rules and regulations for the future of the profession, without really taking these properly into account.

For example one thing he mentioned was shared knowledge on forums and how this may develop in the future. In fact however this is happening right now, as there are a number of consumer forums where people exchange information about legal matters, for example this forum here on tenancy deposits. Shared knowledge of this kind could well reduce the need to use qualified lawyers in the future.

The conclusion, more or less, was that there will always be a place for some lawyers and the subject is an interesting discipline in itself, but that the profession has probably passed its high point and things will never be the same again. He also made the point that new lawyers are entering an uncertain profession and many law students should be prepared to use their law degree for something other than practising as a lawyer.

Financing the courts

I was talking to someone who knows the other day, who told me that many courts are experiencing horrendous financial problems. Their funding is insufficient and they are having to make more and more cuts, which are affecting the services that they provide. For example badly paid staff, with no proper training resulting in a high staff turnover, not enough money to employ sufficient deputy district judges which means huge back logs with box work and delayed court hearings. All very bad news.

Well one answer is perhaps for the courts to become a bit more commercial and start earning some extra income. Here are a few suggestions:

A monthly newsletter. I have always thought that this would be a good idea – it could have announcements about court services, new initiatives etc, letters from readers, articles by Judges about procedures not being followed properly, Q&A sections, information about new court rules and procedures and the like. Virtually all solicitors firms and barristers chambers would no doubt subscribe. If the court charged £250 pa and got 200 subscriptions that would be £50,000 per year. It could be either paper or electronic.

Guided tours around the courts. Sounds awful but if stately homes can make money at it, why not the courts? The guide could give information about the judicial and court system, plus some juicy stories about famous trials which had taken place and the like.

A business centre, e.g. for solicitors and lawyers. For example wi fi cards for laptops, a photocopying service, hire of computers with internet access, hire of standard legal books such as the green book by the day or half day, and fax facilities.

A bookshop selling legal books, both for the general public (for example the LawPack range) and text and other books for solicitors and barristers. Plus some bodice rippers for bored advocates to read in the advocates room if they have to wait a long time for hearings to come on and don’t have any work to do or colleagues to talk to! It could also usefully stock counsels notebooks and pens.

These are just a few ideas. I am sure there are many more. Courts could ask their staff to make suggestions, with a bonus paid for the best ideas. Staff could also give suggestions for savings as well – often quite junior members of staff can come up with brilliant ideas that no-one else has ever thought of.

So there you are. No doubt there are reasons why none of these can happen, but I am sure that if they made an effort and thought in a different and more entrepreneurial way, courts could do a lot to bring in some more cash. They are obviously not going to get it from the government.

Twitter Tips

Reading an article about twitter this morning, I suddenly thought ‘Why not have some special tips accounts? One for landlords and one for tenants?’

Well, not being one to mess about (particularly where there is a free marketing opportunity), I have now set these up. Every week, on a Wednesday afternoon, tips will be posted:

For landlords to : http://twitter.com/LandlordsTips

For tenants to : http://twitter.com/TenantsTips

If you have a web-site or blog, particularly if it is about property, you can also add a feed for either (or both!) to your site. This will give your site some extra content which will be updated weekly, and will also help me. It would be nice if you could let me know if you do this.

In point of fact I have already written quite a few of the tips (up to the end of April actually) and they are going to be drip fed into the sites by a great application I have discovered called Tweetlater.

I have never really caught on to facebook and myspace, but I have to say that twitter is great!

Two talks - a day in London

Had a reasonably pleasant day in London today, although I never enjoy rising at 5.00 am. I also had the embarrassment of having to ask the taxi man to return twice, once for my watch and the second time for my railway ticket (!). Still he was a cheery chap and didn’t seem to mind too much.

The scenery on the train down was rather beautiful, especially the bit between Ipswich and Manningtree - creeks and rivers under a haze of low lying mist and snow, with the sun just rising above. Lovely.

Arriving in London, I walked, as usual, to my lecturing venue, which was by the Pru building on Holborn. Just the thing to wake you up, and I dislike traveling by underground. I don't go to London that much so it is nice to see it - it was positively sparkling in the sunlight today. And St Pauls must be the most beautiful thing in the City - I took a picture of it just for you!

Of course after rising at 5.00, a two hour train journey, and a walk across half London, what you really need is bacon, fried eggs and a cup of tea - a nearby greek cafe obliged for a very modest £3.50.

The CLT talk went more or less as normal. I have been speaking at this particular conference for several years now, and it is always nice to see the other speakers again.

However the Legal IT Show was a bit of a damp squib. Not that many people present and hardly anyone at my talk. I suspect the recent snow had something to do with it. Never mind, thats life! I attended a couple of the other talks which were very interesting and had a look at some of the stands.

But it is really nice to be back home again! There’s no place like it. A quiet day tomorrow I think.

Thank you Richard Susskind

I was thrilled and honoured today when I opened the Times legal supplement, to see that Richard Susskind had written about my web-site www.landlordlaw.co.uk and this blog in his regular column in the Times, available here on the internet.

For those who have not heard of him, Richard Susskind is an academic and expert on legal technology. He regularly advises national governments and large legal firms, and has been IT Adviser to the Lord Chief Justice of England since 1998.

He is also an author and has written widely on legal IT. His book Transforming the Law was an enormous inspiration to me at the time I was setting up my online service Landlord-Law in 2001. To find someone of Richard’s stature writing about the very same thing I was contemplating, gave me courage and underlined my belief in what I was doing.

One idea he is particularly well known for is "The Grid", a model explaining the relationships between various fundamental concepts, including knowledge management, information systems, information technology and e-commerce (you can download a power point presentation on the grid here). Landlord-Law sits squarely in the top right hand corner of the grid, possibly a rather lonely position at present, but one which will no doubt become more crowded as time goes by.

Richard is a true visionary and I am sure that most if not all of his predictions will come to pass, if not now, at least at some stage in the future. With the enormous changes brought about by the internet at the start of this new twenty-first century, it is inevitable that the provision of legal services will also have to change. In its small way, my online service Landlord-Law is following one of the paths predicted by Richard, and showing that it is possible to succeed in a new method of legal delivery (even if you are a sole practitioner!).

Saving pdf tenancy agreements and forms

The Landlord-Law tenancy agreements are all in pdf format. This has always been the case, for a number of reasons. Most people can access and use pdfs whatever sort of computer they have via the free Adobe Reader (which you can download from www.adobe.co.uk); they are easy (relatively) for me to create; and I can protect the template via the Adobe security system.

However a few landlords have complained that they cannot save the information in the fields. This is of course quite true, but it is nothing to do with me it is down to how the Adobe software works. If you complete a form with form fields using the free reader, when you close or save the document, the information on the 'fields' will be lost. You therefore have to be very careful to ensure that you have printed out sufficient copies of your document before closing.

If you have the Adobe Acrobat software this is not a problem. Acrobat saves the information in the fields, so you can open the document up again later, either to amend the information or print it out again. If you have Adobe Acrobat Pro as I have, you can even change other peoples forms (so long as they have not protected them). However this software is pretty expensive at about £3-400 plus, and most small landlords will not want to pay this. Indeed many of them will be quite happy with just printing the form out, and will not want to store it electronically. After all it is the paper copy with the tenants' signature on, which you will need in court.

However if you do want to save the wording, there is an answer. You need to 'print' the form, using special software. This software creates a new pdf document exactly the same as the document on the screen, so it will include all the information you have typed into the 'fields'. You won’t be able to change anything on this new document though, the fields won’t be there, just the wording you put in them. This could be very useful – for example if you want to email a tenancy agreement over to a tenant.

Adobe has this feature with its own Acrobat software – it used to be called the distiller although it may be called something else now (I am out of touch with what they do). I used to use it all the time (for sending court forms over to clients for them to sign), but then after I had some work done on my computer earlier this year it suddenly started producing a load of squares instead of text. I spoke to my computer people, who did not know how to fix it, but the computer man suggested that instead I use this free software called CutePDF Writer. It worked a treat and I have used it ever since.

So if you are a user of forms with form fields (preferably from the Landlord-Law website!) and want to save a copy of what you have done, but do not want to splash out on the Acrobat program, I would suggest you give it a try.

(Needless to say however, I make no warranties regarding it, and if it trashes your machine I am not liable!! But then I would say that, I am a lawyer.)

The new MacBook

I treated myself to an Apple MacBook over Christmas. I am still feeling a bit guilty about it because, frankly I could have got something much cheaper - but I wanted to try a Mac! Having got it though I am really pleased I did.

The MacBook I bought was the cheapest available, the small white one, not the new and more expensive aluminum. I did wonder if I could get something in the sales, but it seems that Macs are not included in the current frenzy of discounting. Somehow I find that comforting.

It was apparent as soon as I had taken it out of the box, that I was dealing with a quality product. For example, the power supply box has neat little prongs which slide out for winding excess cable around, and where the cable plugs into the machine it is magnestised so it does not wobble. I was a bit worried about not being able to use the machine easily but actually it was all fairly straightforward and intuitive - for example it logged itself into our wireless network without me really having to do much at all.

The screen is wonderful! I am gradually watching all my DVDs again, just to see how great they look. On the Mac you just shove the CDs into a slot at the side, which I think is much better.

In order to get best use out of my new mac, I bought Mac OS X Leopard: The Missing Manual by David Pogue, which has been brilliant. I have worked through it over the past week and it has taught me lots I would never have known otherwise. So, after about 2 weeks use, what do I like and what do I dislike?

Likes:

• The screen! Much better quality that any other screen in the house I think!
  
• The ability to scroll by using two fingers on the touch pad
  
• The spotlight search facility - a great way to find things
  
• The dock (which I have put on the left, where my MS Office tool bar goes on my PC) - and I like the way the icons bounce up and down as the programs open
  
• The helpful menulets at the top
  
• I also quite like the finder box design, used for all folders
  
• The fact that I don’t have to worry about viruses as apparently macs are immune to them
  
• The MacBook is much lighter to carry around than our clunky old Dell laptop (now taken over by my son)

Dislikes:

• For someone whose eyesight is getting gradually worse, the icons and font (on the macbook at any rate) tend to be a bit small (this is presumably something the young things at Apple who do the designing won’t have a problem with, yet ...)
  
• I rather miss the links in the bar at the bottom of the screen for moving from one program to another that you get in PCs (there’s a thing called expose (fn and F9) which tiles all your programs so you can find a hidden window, but I have not really got used to it yet)
  
• It is confusing that the buttons to close programs are at the top left rather than at the top right as in windows, also they are very small (although quite pretty)
  
• I don’t like Pages very much - I bought iwork to get the full mac experience (plus it is cheaper) but I think that this was a mistake, I should have got Office for Mac. At the time though Office seemed the boring option
  
• There are also problems in that some of the specialist software I use on my PC won’t work on the mac, this also includes the admin area of Landlord-Law which was designed for me using a PC! So I don’t think I will be replacing the office PC yet.

Generally I am finding the mac better for recreational use (such as watching DVDs and messing around on the internet) rather than work stuff, which I find it easier to do at the desktop PC. The screen is so much bigger on my PC (albeit of a lesser quality) so I can see everything better, and I prefer using Word. I suspect however that as time goes by I will get to like the mac more and more. I am gradually becoming as it were bilingual.

Overall it has been a good experience. However if you do get a mac, do get the missing manual book too.

Publishing for profit

I get sent books from time to time to review for my Landlord-Law site and I recently received a copy of Regulating Conditions in the Private Rented Sector: A Practical Guide, by Caroline Hunter and Andrew Dymond from Arden Chambers published by Thomson/Sweet & Maxwell. I was quite looking forward to receiving this, as the authors are distinguished lawyers and it is an area of law which I write about quite a lot. However although it will undoubtedly be a very useful book for me which I expect I will use a lot, I am a bit disappointed.

My main gripe is that virtually half of the book is appendices, most of which are extracts from statutes. However is there really any need for statutes to be reproduced in text books any more, in this age of online legislation? Particularly since the UK Statute Law Database has been published (although admittedly it would not have been made public when this book went to press).

At £85 this is not a cheap book. It is about an inch thick and on first glance you might think, "OK, eighty five quid for an inch thick book of analysis on a new area of law from specialist counsel, that’s acceptable". But is it acceptable to be paying effectively forty pounds for a reproduction of statutes which you can get free on the internet? It would be very easy just to have a list of relevant statutes and the url of the Statute Law Database and leave it to the reader to look them up. This book is after all aimed at the professional legal market, virtually all of whom will (or should) have broadband on their desktop computers and probably also their laptops. But if the statutes were eliminated, would we still feel happy about paying eighty five pounds for a slim volume of just half an inch thick? Probably not.

The internet is changing everything. I suspect that lawyers, a deeply traditional species mostly still steeped in paperwork and pink tape, will one day wake up to fact that legal publishers are charging a fortune for something they can now get easily for free, and refuse to pay any more. However this may not be until the younger solicitors trained on computers and the internet start to make partner status.